• Skills for Administrative assistant
  • Working smarter: using technology to your advantage
  • Microsoft Office Specialist Certification

Skills for Administrative assistant

  • Understand the importance of professional presence on the job.
  • Learn how to self-manage to become more effective and efficient.
  • Improve your communications skills, including listening, questioning, and being more assertive.
  • Increase your effectiveness in recognizing and managing conflict, and dealing with difficult people

Working smarter: using technology to your advantage

  • Make their workplace a technology-friendly place
  • Make the most of computers, telephones, instant messaging, e-mail, contact management applications, and scheduling software
  • Communicate better with the IT department
  • Make the best software and training choices
  • Set an IT budget
  • Set expectations and responsibilities for security and privacy
  • Keep their employees safe and healthy
  • Develop and implement a system usage policy
  • Implement policies for dealing with company property
  • Decide whether or not employees should telecommute
  • Make telecommuting work
  • Deal with workplace rage
  • Address technological issues

Microsoft Office Specialist Certification

Windows 8: –

students will:

  • be able to perform basic work-related tasks on a PC running the Windows 8.1 operating system. Students will:
  • Get to know PCs and the Windows 8.1 user interface.
  • Use Windows Store apps and navigation features.
  • Work with Desktop applications.
  • Use Internet Explorer 11.
  • Customize the Windows 8.1 environment.
  • Use Windows 8.1 security features.

Microsoft Office Word: –

students will: –

  • Work with tables and charts.
  • Customize formats using styles and themes.
  • Use images in a document.
  • Create custom graphic elements.
  • Insert content using Quick Parts.
  • Use templates.
  • Use mail merge.

Microsoft Office Excel: –

  • Perform calculations.
  • Modify a worksheet.
  • Format a worksheet.
  • Manage workbooks
  • Create advanced formulas.
  • Analyze data by using functions and conditional formatting.
  • Organize and analyze datasets and tables.
  • Visualize data by using basic charts.

Microsoft Office Power Point: –

PowerPoint 2016 provides the student with advanced tools that can help in delivering presentations in nearly any situation, while saving time and effort. 

Microsoft Office Outlook: –

Students will learn the basic skills needed to start using Outlook 2013 to manage email communications, calendar events, contact information, tasks, and notes. Students will explore the advanced features provided with the Outlook interface, such as advanced message, calendar, and contacts management.

Skills for Administrative assistant

▪ Module 1: Personal Best, Professional Best

▪ Module 2: Putting Others at Ease

▪ Module 3: Distorted Thinking

▪ Module 4: The Steps to Feeling Good

▪ Module 5: Understanding Assertiveness

▪ Module 6: Improving Your Assertiveness Skills

▪ Module 7: Asking and Listening

▪ Module 8: Non-Verbal Messages

▪ Module 9: Getting Ahead

▪ Module10: Self-Management

▪ Module11: Setting Goals

▪ Module12: Working as a Team

▪ Module13: Working with Difficult People

▪ Module14: Learning to Say No

▪ Module15: Dealing with Stress

Working smarter: using technology to your advantage

  • Module 1: Introduction and Course Overview
  • Module 2: Making Your Company a Technology-Friendly Place
  • Module 3: Conquering Computers
  • Module 4: Communicating with the IT Department
  • Module 5: Choosing Software Wisely
  • Module 6: Technical Training
  • Module7: Setting an IT Budget
  • Module 8: Security and Privacy
  • Module 9: Uncontrolled vs. Controlled Networks
  • Module10: Ergonomics
  • Module11: System Usage Policies
  • Module12: Taking Care of Company Property
  • Module13: Timesaving Tools
  • Module14: Telephone Etiquette
  • Module15: Instant Messaging
  • Module16: Telecommuting
  • Module17: Workplace Rage
  • Module 18: It’s Not Working!
  • Module 19: A Policies and Procedures Checklist

Microsoft Office Specialist Certification

Windows 8:

  • Lesson 1: Getting to Know PCs and the Windows 8.1 User Interface
  • Lesson 2: Using Windows Store Apps and Navigation Features
  • Lesson 3: Working with Desktop Applications
  • Lesson 4: Using Internet Explorer 11
  • Lesson 5: Customizing the Windows 8.1 Environment
  • Lesson 6: Using Windows 8.1 Security Features
  • Lesson 1: Getting to Know PCs and the Windows 8.1 User Interface
  • Lesson 2: Using Windows Store Apps and Navigation Features
  • Lesson 3: Working with Desktop Applications
  • Lesson 4: Using Internet Explorer 11
  • Lesson 5: Customizing the Windows 8.1 Environment
  • Lesson 6: Using Windows 8.1 Security Features

Microsoft Office Word

  • Lesson 1: Getting Started with Word
  • Lesson 2: Editing a Document
  • Lesson 3: Formatting Text and Paragraphs
  • Lesson 4: Adding Tables
  • Lesson 5: Managing Lists
  • Lesson 6: Inserting Graphic Objects
  • Lesson 7: Controlling Page Appearance
  • Lesson 8: Proofing a Document
  • Lesson 9: Customizing the Word Environment
  • Lesson 10: Working with Tables and Charts
  • Lesson 11: Customizing Formats Using Styles and Themes
  • Lesson 12: Using Images in a Document
  • Lesson 13: Creating Custom Graphic Elements
  • Lesson 14: Inserting Content Using Quick Parts
  • Lesson 15: Controlling Text Flow
  • Lesson 16: Using Templates
  • Lesson 17: Using Mail Merge
  • Lesson 18: Using Macros

Microsoft Office Excel

  • Lesson 1: Getting Started with Microsoft Office Excel 2013
  • Lesson 2: Performing Calculations
  • Lesson 3: Modifying a Worksheet
  • Lesson 4: Formatting a Worksheet
  • Lesson 5: Printing Workbooks
  • Lesson 6: Managing Workbooks
  • Lesson 7: Customizing the Excel Environment
  • Lesson 8: Creating Advanced Formulas
  • Lesson 9: Analyzing Data with Functions and Conditional Formatting
  • Lesson 10: Organizing and Analyzing Datasets and Tables
  • Lesson 11: Visualizing Data with Basic Charts

Microsoft Office Power Point

  • Lesson 1: Getting Started with PowerPoint
  • Lesson 2: Developing a PowerPoint Presentation
  • Lesson 3: Performing Advanced Text Editing
  • Lesson 4: Adding Graphical Elements to Your Presentation
  • Lesson 5: Modifying Objects in Your Presentation
  • Lesson 6: Adding Tables to Your Presentation
  • Lesson 7: Adding Charts to Your Presentation
  • Lesson 8: Preparing to Deliver Your Presentation
  • Lesson 9: Modifying the PowerPoint Environment
  • Lesson 10: Customizing Design Templates
  • Lesson 11: Adding SmartArt to a Presentation
  • Lesson 12: Working with Media and Animations
  • Lesson 13: Collaborating on a Presentation
  • Lesson 14: Customizing a Slide Show
  • Lesson 15: Securing and Distributing a Presentation

Microsoft Office Outlook

  • Lesson 1: Getting Started with Outlook 2013
  • Lesson 2: Composing Messages
  • Lesson 3: Reading and Responding to Messages
  • Lesson 4: Managing Your Messages
  • Lesson 5: Managing Your Calendar
  • Lesson 6: Managing Your Contacts
  • Lesson 7: Working with Tasks and Notes
  • Lesson 8: Customizing the Outlook Environment
  • Lesson 1: Configure Advanced Message Options
  • Lesson 2: Advanced Message Management
  • Lesson 3: Advanced Calendar Management
  • Lesson 4: Advanced Contact Management
  • Lesson 5: Managing Activities by Using Tasks and Journal Entries
  • Lesson 6: Sharing Workspaces with Others
  • Lesson 7: Managing Outlook Data Files

74 hours

شروط التقديم:

    • مصري الجنسية.
    • خريج/ة (دبلوم – معهد – كلية).
    • السن من 18 إلي 35 سنة.
    •  موقف التجنيد محدد للذكور.
    • الجدية والالتزام.
    •  اجتياز المقابلة الشخصية.